Policy Overview
We care about the privacy of your personal information just as much as you do, and we also dislike getting large amounts of unwanted spam emails. No personal information about you is rented, sold, or traded to any third parties. Like you, we buy things online and despise it when merchants spam us with offers and emails. We pledge to never do anything like that to you.
You will receive some emails directly from us, and only to confirm your purchase with us, and a notification when your product has shipped. This notice will also include your tracking number. We may occasionally send you updates on our products, but you can choose to opt out of this correspondence by contacting customer service with your request.
The industry’s best Extended Validation (EV) Secure Sockets Layer (SSL) and Transport Layer Security (TLS) encryption technology is used to secure all pages, transactions, and communications transmitted on our website. This means that any unauthorized third party attempting to intercept or collect private information from our site is prevented from doing so. At Smart Retract, we collect personal information such your name, address, and payment information during order checkout, but only if you submit it and place an order with us; otherwise, we do not solicit, collect, or save any of your personal information. Your personal information is only used to complete and send your order. Your credit card information is transmitted only to the credit card processor for completing your transaction. We do not save any credit card numbers, so if you call to reorder more items, please be sure to provide us with your credit card information.
Our website employs cookies to enhance the user experience. Cookies are almost routinely utilized across all websites, and they are frequently used to improve the usability and experience for you as a website visitor. One way they may assist you is by remembering what products you’ve placed in your shopping cart, so that when you leave and return to the online store, your items are still there. Without cookies, you’d have to start from the beginning and add the same products to your cart every time you came back to visit the page. They’re also utilized by us to improve the site’s usability by allowing us to better understand site traffic patterns and whether areas of our site may be confusing or ineffective for our visitors. The information used by cookies does not personally identify you, nor does it monitor or eavesdrop on your browsing activity. It is completely and 100% anonymous.
Customers who place orders on our site have the option of creating an account to save their name, address, and other personal information. This information can be updated or deleted by you at any moment, and creating an account is entirely optional. Creating an account has the advantage of speeding up the checkout process for future orders. If you have any further questions about the protection of your personal information, please contact our customer service department.
